Find answers to common questions
Simply browse our products, add items to your cart, and proceed to checkout. You'll need to create an account or log in to complete your purchase. Follow the step-by-step checkout process to enter your shipping and payment information.
We accept various payment methods including Paystack, Flutterwave, bank transfers, and cash on delivery. All online payments are processed securely through our trusted payment partners.
Standard shipping typically takes 2-5 business days within Lagos and 3-7 business days to other states in Nigeria. Express shipping options are available for faster delivery. Free shipping is available on orders over ₦79,200.
We offer a 30-day return policy for most items. Products must be in original condition with all packaging and accessories. Some items like software and personalized products may have different return policies. Contact our support team to initiate a return.
Yes, all products come with manufacturer warranty. Warranty periods vary by product and manufacturer. We also provide additional warranty options for extended coverage on select items.
Once your order ships, you'll receive a tracking number via email and SMS. You can also track your order by logging into your account and viewing your order history in the dashboard.
Orders can be cancelled or modified within 2 hours of placement, provided they haven't been processed for shipping. Contact our customer service team immediately if you need to make changes to your order.
Yes, we offer professional installation services for select appliances and electronics. Installation fees vary by product and location. Contact us for more information about installation services in your area.
