Returns & Refunds

Our hassle-free return and refund policy

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return most items within 30 days of delivery for a full refund or exchange.

Return Requirements

  • • Items must be in original, unused condition
  • • All original packaging and accessories included
  • • Return initiated within 30 days of delivery
  • • Valid proof of purchase required

How to Return an Item

1

Contact Us

Contact our customer service team to initiate a return request

2

Get Return Label

We'll provide a prepaid return shipping label for eligible returns

3

Ship & Get Refund

Ship the item back and receive your refund within 5-7 business days

Refund Process

Processing Time

Once we receive your returned item, we'll inspect it and process your refund within 3-5 business days. You'll receive an email confirmation when the refund is processed.

Refund Method

Refunds are processed using the original payment method. Bank transfers may take 3-7 business days to reflect in your account, while card refunds typically appear within 5-10 business days.

Non-Returnable Items

The following items cannot be returned for hygiene and safety reasons:

  • • Personal care appliances (electric toothbrushes, hair clippers, etc.)
  • • Software and digital downloads
  • • Customized or personalized items
  • • Items damaged by misuse or normal wear
  • • Items returned after 30 days

Need to Return Something?

Our customer service team is here to help make your return process smooth and easy.